How Do You Keep Your Best Employees From Flying the Coup?

Before becoming a full time entrepreneur (orwashes and oil changes, a free laundromat and dry
ontamanure, as my daughter calls me) I worked mycleaner, a $5,000 subsidy to buy a hybrid car, and
share of jobs and had my share of bosses. Some ofmore. On the responsibility and growth side Google
the jobs I enjoyed, some I did not. The same is true forencourages key employees to work as much as 20%
the bosses. Some were decent folks who treated meof their time on projects that may someday be folded
with the same respect I gave them while others wouldinto the Google toolbox. There's little wonder why
have been better suited running a concentration camp.Google gets 1,300 applications per day and enjoys a
I shouldn't complain, though, because it was the worstturnover rate of less than 5%.
boss I ever had who ultimately motivated me to startWhat can you do to keep your employees happy
my own business as a way of escaping the shackleseven if you don't have Google's deep pockets? The
of employment.first thing you must do is find out what makes your
In a previous column I talked about how theemployees tick. What perks would they enjoy? What
management style (and personality) of the person inneeds can you meet that would help them be better
charge plays a big part in the employee turnover rate.employees?
While some bosses will never understand thatHow about an on-site daycare center for working
management by terrorism does not breed lastingparents? If that's not feasible offer to pay a
loyalty, I'm glad to report that many companies arepercentage of outside daycare. How about paying for
now going out of their way to hang on to the topall or part of their health insurance? Or offering
talent.educational assistance or paying for certifications? The
Keeping employees happy, motivated, and on thecompany reaps as many benefits of these perks as
payroll is one of the key concerns to businesses thesethe employee does.
days, especially since surveys show that turnoverMaybe your business isn't large enough to fund those
among managers and sales people has doubled in thekinds of perks, but how about a few perks that cost
last couple of years. This means that it's an openyou little or nothing, but can boost moral in a big way?
market for top talent. A good employee can walk outOffer your employees flexible hours. As long as the
your door today and have a comparable or better jobjob is getting done why should you care when the
tomorrow. Which brings up a very important question:work is performed? Studies have shown that
what can you do to keep that person from evenemployee productivity can actually go up if you let
thinking about going to work elsewhere? Gone are thethem set their own hours. Big companies like Best Buy
days when the weekly paycheck and two weeksare doing this with excellent results.
vacation a year were enough to keep employeesHow about letting them work from home? Freedom to
happy. With employment at 4.5%, the lowest since midwork where and when they want can be a huge
2001, employers must come up with irresistiblebenefit to employees. Then there's job sharing, where
incentives to keep top talent onboard.a couple of people split a regular 40 hour a week job.
Here are the results of a recent survey by FortuneAnd don't forget the no-brainer stuff like group
Magazine on why people leave their jobs: 30% leaveactivities like lunches and cookouts that give everyone
for better compensation and benefits; 27% for aa chance to bond. People don't leave jobs if that's
better career opportunity; 27% for a new experience;where all their friends are.
21% are dissatisfied with opportunities at current job;One of my favorite perks is to offer them the
and 16% desire to change careers or industries. Moneyopportunity to learn something new during lunch. It's
is no longer the major motivator. The potential foralways a great idea to keep employees challenged
added responsibility and the opportunity to grow are.and learning. Why not offer free "lunch and learn"
According to Fortune the best place to work is searchsessions where you have someone come in to teach
engine giant Google, which has always been famousyour employees new skills while they munch down on
for the perks it offers employees, even beyond thosefree pizza you provide. Even my dentist does this, so
prized stock options that turned many employees intodon't tell me you can't.
millionaires after Google's IPO.The point is this: money is no longer the reason
Among the perks Google offers its employees areemployees stay with a company for 40 years. As the
eleven free cafes, unlimited sick days, five onsitecaptain of industry it's up to you to figure out what
doctors (free office visits), an annual ski trip, onsite carfloats their boats, then make waves.